Return Policy

 

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be refunded the full order amount including shipping costs.
Only the return shipping costs from your home to the online store are at your own expense. Please check your carrier’s website for the exact rates.

If you make use of your right of withdrawal, the product must be returned to the entrepreneur with all supplied accessories and – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at info@elevra-london.nl. We will refund the order amount due within 14 days after receiving your return notification, provided that the product has been received in good condition.